Orders
Gain complete transparency of all your Knauf orders
- Real-time delivery status updates
- Pricing and quantities of your orders
- Easily download all order documents
Simplify Your Ordering Experience with Ease
Our Orders self-service portal provides you with effortless access to all crucial details about your orders across multiple Knauf entities seamlessly. From quantities to weights, delivery notes to additional order documents, everything you need is neatly organised in one central location. Stay in control as you track the real-time status and delivery schedule of your orders at various locations, coupled with track&trace insights to keep you informed every step of the way. Easily share this newfound efficiency with your colleagues to foster collaboration within your organisation or with the trusted team at Knauf.
Stay up to date with all your orders
Gain a holistic view of all of your orders across the globe at any given time. Be in control with the following features:
- Access all orders from all Knauf entities anytime for a comprehensive overview.
- Track order status and delivery dates with email notifications of any changes.
- Monitor real-time order locations to know exactly where your order is at any given moment.
Never miss an order detail again
See immediately all information of your project orders via one portal. Improve efficiency through the following benefits:
- Easily access information related to confirmed quantities, prices, weight/volume, delivery address and more.
- Track&trace the truck from the production site to your warehouse or construction project.
- Access and download all related order and delivery documents.
Streamline team access and collaboration
Easily collaborate with your teams’ orders to maximise inventory, ensuring projects are delivered on time and on budget. Key advantages:
- Access all relevant Knauf customer ID’s to view your organisations order information at scale.
- Manage your team members access and user roles and rights.
- Share information effortlessly with colleagues.
Frequently Asked Questions
If you want to get access to myKnauf Orders, either enter your customer ID in your myKnauf account or reach out to your known contact to get a direct invitation for myKnauf Orders.
myKnauf Orders provides an overview of your orders at Knauf. You can access order and delivery details and download related documents. To receive updates on your orders, subscribe to email notifications for delivery date changes.
There could be multiple reasons. Please check one after another:
- You did not add a customer ID to your user account: https://account.knauf.com/contact
- Your company admin did not yet approve your user request. Please reach out to them.
Let them register on knauf.com and add their customer ID. If you are your company's admin, you can approve their request in your account section. You can assign different roles to limit their access.
Tracking may not be available because not all trucks are equipped with systems that support live tracking. We are working on it to improve tracking availability for all orders.
Join myKnauf
One platform to access our exclusive digital solutions.
Improve operational efficiency, foster seamless collaboration and access exclusive tools and documents all within one free to use digital portal.